HOW TO ORDER:
We welcome your business and want to make it easy for you to order from us. You can order through our online catalog, or if you prefer you can place your order by phone or fax.

We respect your privacy and we have never sold, and never will sell, customer information to mass marketers, etc. Any information you provide will be used internally for the sole purpose of processing your order.

All of your personal information, including Credit Card numbers are kept secure from hackers with a 128 bit security certificate.

HOW TO PAY:
We accept Visa, Mastercard, American Express and Discover for your convenience.

SHIPPING:
Our standard shipping method for domestic orders is UPS Ground and FedEx Ground (FedEx Home Delivery). The cost for either is the same, we choose the one that offers the soonest delivery day. We can also ship by USPS Priority Mail, UPS Air, FedEx Air, DHL, and common carrier. Please inquire or include a note in your order if you want one these additional delivery options. Next day delivery is an option in many cases.

We're very fair about shipping charges - we only charge you for our actual shipping costs, no handling fees or other additional charges. We care about the environment, whenever possible orders are shipped using re-used and/or recycled boxes and packing materials.

INTERNATIONAL ORDERS:
We gladly accept international orders but please be aware that all orders shipped outside the United States must total at least $25.00. This minimum order size also applies to shipments to APO and FPO addresses but does not apply to shipments to Puerto Rico, the Virgin Islands or other United States Territories.


Have a question? Call us!

1-877-4GERMAN

1-877-443-7626

Mon-Fri 9am-6pm EST

Send us a question.





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